In line with expected clinical best practice, and to ensure that we know how many customers are actively on the caseload and which customers need reassigned a new therapist as soon as possible, we ask therapists to formally discharge customers.
This is a simple task of completing this online form as and when you need to.
This should ideally be done as soon as a customer is discharged (and they have been informed that they have been discharged), but we will also send you an email reminder towards the end of each month in case there are any outstanding customers to be discharged.