In line with expected HCPC clinical guidelines, and to ensure that we know how many customers are actively on the caseload and which customers need reassigned a new therapist as soon as possible, all discharges must be logged via the Saltroad platform.
This is a simple task you can do directly on Saltroad: click Discharge on an Active Client’s card in your Caseload and complete the short form (see Your Caseload for what it asks).
This should be done as soon as a client is discharged (and they have been informed that they have been discharged), but we will also send you an email reminder towards the end of each month in case there are any outstanding customers to be discharged.
If you mark a clients last remaining session as delivered and select Needs Discharged as the outcome, we'll also bring you to this same form to complete the discharge process.