Saltroad Fees & Getting Paid

Our fee model is similar to working as an Associate SLT in a private clinic, in that the total amount paid by the customer is split between Saltroad and the therapist delivering the service.

Where our model differs from more traditional private clinics is that we provide you with control over setting your service prices and we keep a much smaller percentage of the booking overall.

Our model also means we only get paid when you are earning via Saltroad customers.

To calculate the price a customer pays for your services and how the fees are split, we start with a baseline price for the service (set by you).

From that baseline price, we add a 10% booking fee (which is paid by the customer), and we collect a 20% fee from the baseline service price.

(This is calculated for you when adding your service prices so you can easily work out the correct values).

So for example, if you set £100 as the baseline price for a single therapy session, this would breakdown as follows:

As per our terms and conditions, payments for all services provided to Saltroad customers must be processed through our payment system, indefinitely.

Note: For any travel costs paid by the customer, we charge a 4% processing fee which covers the transaction costs of the payment system.

All Saltroad clients make payment directly to Saltroad for your services. Early each month we pay you for all delivered services awaiting payout, up to the end of the previous month, minus our fees, the payout runs happen between the 4th and 7th, and reach your bank account around the 4th–10th.

In order to get paid, you must connect your bank account to our payment provider (Stripe) on the Payments page.

Once you have done this, you will also get a live view, directly from Stripe, of your payments, current balance etc.

Details of how to submit sessions as delivered and ready for payout is covered in the Sessions section of this handbook.